![]() Upon reviewing the customer's account, it was found that their customized plan was meticulously prepared and provided by one of our dedicated trainers. Rest assured that clients will get their money back as promised, and in accordance with this no-question-asked refund agreement. Our refund terms and conditions are stated online to provide our clients transparency in our refund process and provide clarity in every transaction. ![]() If the client is not satisfied, we will refund within 30 days from the date of purchase on the majority of our programs. We stand strong behind our programs and the results they yield. We showcase our confidence in the quality of our products and services through our Money Back Guarantee offer. Our goal is to ensure that our customers experience a seamless and efficient refund service, and we apologize for any inconvenience caused in this instance. We deeply regret the frustration the customer has encountered in the process of obtaining their refund. We wish the customer the best of luck in their future fitness endeavors. We again apologize for any inconvenience. As a result, there will be no charges incurred during the next billing period. We would like to confirm that the V Shred University (VSU) subscription associated with the customer has been successfully canceled. An email confirmation has been sent as evidence of the refunded orders. Please note that the actual timing may vary depending on the policies of their credit card company. The customer can expect to see the refunded transactions reflected on their credit card statement within the next **** business days. ![]() To address the issue at hand, we have processed a full refund totaling $116.70. They can trust that we will honor our promise of a no-question-asked refund. Our refund policy is transparent and can be found online, ensuring clarity in every transaction. If the customer is not satisfied, we offer a refund within 30 days from the date of purchase on the majority of our programs. Our Money Back Guarantee reflects our confidence in the effectiveness of our programs. We want to assure the customer that our commitment to quality is unwavering. Although we have no record of the customer reaching out to us directly, we strive to provide a seamless and efficient refund service, and we regret any inconvenience caused. We deeply apologize for the frustration the customer has experienced while attempting to obtain their login credentials. Now I want vshred to cancel my subscription and return all my money back, because I never really used the app because they didn't provide me all the necessary info. To this day I got charged the worth of almost $120 for nothing and I have no option of cancelling the subscription, the only thing I could do would be blocking my debit card, which I would rather avoid. ![]() The only thing I found out on their website was that I can cancel my subscription after logging in the app, but to that I don't have the login info, because I never received it in any of their emails. At the end of june I got charged again and vshred never answered me. In may I filed a complaint directly at vshred website and left the ******** group immediately hoping that the charges were connected to that. But after 3 of 4 months I found out that there were monthly payments ($9.95 at the end of every month) from my debit card for some kind of membership. I decided that I won't do anything about it and that I just lost $57. In this case I never entered the program (because I simply couldn't get to the app without the login) and the only thing they actually send me was access to their ******** private group. I received a tone of emails, but in any of them there weren't any login details. I purchased the vshred fat loss extreme program on December 29th 2022. ![]()
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